Privacy Policy

Last Updated: 2025.03.08

Welcome to HEYDUCK (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, services, and any related content (collectively referred to as the “Services”). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Information We Collect

We may collect the following types of information when you use our Services:

A. Personal Information

1. Name, email address, phone number, and other contact details.

2. Payment information (e.g., credit card details) for transactions.

3. Account credentials (e.g., username and password).

B. Non-Personal Information

1. Device information (e.g., IP address, browser type, operating system).

2. Usage data (e.g., pages visited, time spent on the site, clickstream data).

3. Cookies and similar tracking technologies.

C. Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms or payment processors, in accordance with their privacy policies.

How We Use Your Information

We use the information we collect for the following purposes:

1. To provide, operate, and maintain our Services.

2. To process transactions and send transaction confirmations.

3. To communicate with you, including responding to inquiries and sending updates.

4. To personalize your experience and improve our Services.

5. To analyze usage trends and monitor the effectiveness of our marketing efforts.

6. To comply with legal obligations and enforce our policies.

How We Share Your Information

We may share your information in the following circumstances:

1. With Service Providers: We may share your information with third-party vendors who assist us in providing the Services (e.g., payment processors, hosting providers).

2. For Legal Reasons: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

3. With Your Consent: We may share your information with third parties if you give us explicit consent to do so.

4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Services. Cookies are small files stored on your device that help us analyze usage patterns, remember your preferences, and deliver personalized content. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our Services.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

1. Access: Request a copy of the personal information we hold about you.

2. Correction: Request that we correct or update your information.

3. Deletion: Request that we delete your information, subject to legal obligations.

4. Opt-Out: Opt out of receiving marketing communications from us.

5. Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us using the information provided in contact us.

Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services after the changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@heyduck.net

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting HEYDUCK with your information!